REFUND POLICY

Policy Purpose & Applicable Range

This refund policy establishes fair and unified return and refund standards for all men’s and women’s performance apparel, activewear, and casual clothing, standardizing cross-border after-sales procedures and protecting global customer rights.

60-Day Valid Return Window

All global orders enjoy a 60-day return period calculated from the package receipt date. All valid return applications must be submitted within this timeframe to qualify for official inspection and refund processing.

Returned Item Eligibility Standards

Returnable apparel must be unworn, unwashed, undamaged, free of stains, odors, or personal alterations, and retain all original tags, labels, and complete packaging. Items damaged by improper personal use, washing, or modification are not eligible for returns.

Qualified Refund & Replacement Scenarios

We support full refunds, partial refunds, or product replacements for objective quality issues including fabric defects, stitching errors, color deviation, shipping damage, and incorrect style/size delivery.

Required Evidence For Refund Application

Customers applying for quality-based refunds may submit clear photos or videos to verify product issues. Our professional after-sales team will conduct objective assessments and provide targeted solutions.

Standard Refund Processing Cycle

After returned goods arrive at our warehouse and pass comprehensive quality inspection, all refund auditing and fund issuance procedures will be completed within 5 to 10 business days.

Unified USD Refund Calculation Standard

All refund amounts are calculated in US dollars based on the original payment amount and returned to the initial payment channel. Final fund arrival time depends on bank and platform processing rules.

Equal Protection For Discounted Orders

Summer promotional discounted apparel enjoys the same complete after-sales protection as full-price products. Discounted orders with verified quality defects are fully covered by our return and refund policy.

Non-Returnable Situations

Returns based purely on personal subjective dislike of style, fit, or color without objective quality defects are not accepted, in line with standard global apparel retail norms.

Policy Adjustment & Dispute Resolution

We reserve the right to adjust policy clauses in accordance with US consumer protection laws and international e-commerce standards. All after-sales disputes are resolved based on the latest official policy version.